FAQ

Frequently Asked Questions

What is freeze-dried candy?

It's regular candy that has gone through a freeze-drying process. The candy is frozen, then placed in a vacuum that removes the moisture. Chewy candies like taffy and gummies puff up and turn light, airy and crunchy, and the flavor gets even more intense.

How big is each bag?

Every bag is 8 oz.

How long until my order ships?

Everything is made fresh to order. Please allow 3 to 5 business days for us to make and pack your candy. You'll get an email with tracking as soon as it ships.

How much is shipping?

Shipping is a flat $5.99 anywhere in the United States, and free on orders of $50 or more. We currently ship to the USA only.

How should I store it?

Moisture is the enemy of crunch. Keep your bag sealed and in a cool, dry place, away from heat and humidity. Once opened, enjoy it within a couple of weeks for the best crunch. If it starts to get sticky, it has absorbed moisture from the air.

Do you have allergen information?

Ingredients vary by flavor and come from the original candy. Each bag is labeled with its ingredients. If you have an allergy or dietary question, please email us before ordering and we'll be happy to help.

Is it safe for kids?

Freeze-dried candy is crunchy and can break into small, hard pieces, so we don't recommend it for young children. Please supervise little ones while they snack.

What if my order arrives damaged?

We pack every order carefully, but if something arrives damaged or wrong, email us a photo within 7 days of delivery and we'll make it right with a replacement or refund. See our Refund Policy for details.

Can I request a flavor?

Absolutely! We love hearing ideas. Email us at scattered.treasures1@gmail.com.